A mother’s milk

OK, I want to start with full disclosure, just in case anyone stumbles on this post and hasn’t read any of my other posts, or has never met me. I’m gay and have NO sexual interest in breasts whatsoever. I do however care very much for a friend of mine – Gill.

Gill is an administrator over on a Facebook group called “Hey Facebook, breastfeeding is not obscene” which has nearly 250,000 members – that’s 1/4 million people!

With just a cursory glance at the wall of this group, as well as the huge variety of topics discussed in  the discussions it’s easy to see that this is a hugely supportive network that has developed in an organic way. But the problems have started, I recently saw an update by Gill that mentioned Facebook were starting to block the accounts of the admins.

To be truly honest, my opinion on the breast v bottle debate is that I couldn’t care less (sorry Gill!) actually, it’s not that I don’t care, I do however feel that it is entirely a mother’s choice, and that this should be an informed one.  But the discussion is seen as unsuitable in general company, whereas the internet is the perfect place for this sort of discussion – the group can reach and help millions of people, linking to resources and make a one-stop place for anyone with questions.

Looking at the way that Facebook is handling this group I wonder if they realise just how much power that they wield?  Google, MySpace, Microsoft, AOL – all these companies have had to face up to scrutiny because of the way that they have approached the information age.  Facebook wasn’t originally designed for the huge numbers of people that use it daily and the recent changes to its interface and privacy policies just show how the team are desperately trying to keep up with the huge expansion.  But they seem to be concentrating more on monetising the platform at the moment, making it more of a challenger to twitter and Google than allowing the community (which is the heart of the site) to develop the networks that they need.

Facebook, be very careful with the way you’re handling this, 250 THOUSAND people is a lot of voices.  And we’ve seen difficulties before, the mighty have fallen and been replaced – just as you replaced MySpace – there’s another social network out there.  It might not be big, it might not even be beyond the concept stage just yet, but it’s out there.  And you need to be ready for it.  You need to work out a way to balance the needs of your users with the money of your sponsors and advertisers.

But most of all – you need to listen!

Photo: Alexander Tundakov

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Twitter Weekly Updates for 2010-02-08

  • Morning guys & gals! Just quickly popping in to say Happy Palidrome Day! :-) #

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Twitter Weekly Updates for 2010-02-08

  • Morning guys & gals! Just quickly popping in to say Happy Palidrome Day! :-) #

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Twitter Weekly Updates for 2010-02-01

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App Review: UltimateFaves PRO

This is a post that I’ve been meaning to write for ever such a long time but never got round to.  As you may know (if you’ve ever read this blog before or seen my twitterstream) I love my Android phone – and it’s apps like UltimateFaves PRO that explain that love.

Now, I need to start off with a bit of a disclosure, Lior – the fantastically responsive dev behind UltimateFaves PRO, did forward me an email to join the affiliate programme for the app, I haven’t joined and don’t intend to for two reasons.  One: You know that this is a completely true record of how I feel about the app – I’m not making any money from this and have bought the product myself, and two: I haven’t done any work whatsoever on the application and so I truly feel that Lior deserves every penny, cent or whatever denomination you pay.

Android Market QR Code for UltimateFaves (free)

Now, unfortunately – because the Android Market isn’t worldwide just yet – UltimateFaves PRO can’t be obtained directly from the market – but you can at least download the free taster version ‘UltimateFaves’ and try it out.  If you want to support the app after that, or realise just how great it is and want to increase the number of carousels you can use, have a look at Lior’s UltimateFaves Blog and buy using PayPal.

Don’t forget, when you send it to your phone you’ll need to allow your phone to install non-market applications.  (Yes iPhone users – we’re not tied to just the one marketplace – that’s the idea of an Open OS! ;-P)  You can do this by going to: Settings > Applications > Tick the ‘Unknown sources’ box > Click on OK.

Now I’m sure you’re asking yourself “why would I want to download it?”  Well, it’s quite simple – UltimateFaves allows you to create scrolling carousels of your favourite apps that scroll around in a visually pleasing way.  You can also create shortcuts to those carousels on your home screen (a bit like folders) which means you’re never more than a click, swipe, click, away from your programmes.

Now, as I’ve rooted my phone and use apps to SD this really helps me – with over 125 apps in my phone it can get a bit unwieldy – but UltimateFaves means that I can keep all my Office-type applications on one carousel, system apps on another, games on a third and more!

But wait… UltimateFaves PRO doesn’t stop there – contacts, bookmarks, phone direct dials can all be added too.  The latest version even includes the facility to create a carousel of currently running apps and with a long click either shut them down or uninstall them without having to go to the market or manage applications in settings.  (Yes iPhone users – I know you don’t need this facility – that’s because you only ever have one app running! Bwahaha!)

Now, a little background, when it was released the app ran as a straightforward application but that wasn’t good enough for the market and they demanded widgets.  I didn’t know how it could be done but Lior figured out a way.  Of course, as we all know – widgets slow down your home screen.  But then the Android team released v1.6 – which allows the creation of shortcuts directly to parts of an app, so Lior stepped in and included this in a newer version.  As I said earlier – he’s really responsive and you can tell that he has a passion for the application that he’s developed.

I’m really interested to see where the app’s heading – to be honest, I felt that Lior could quite easily have sat on his laurels as it was, and yet he continues to make UltimateFaves PRO do things that I never knew I wanted but now I need!

And I’m sure you’ll feel the same.

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Twitter Weekly Updates for 2010-01-25

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I’ve crossed to the red side

Yes, it is with a heavy heart that I have left my current broadband provider for beardy Branson’s baby.  After updating my PC last year and getting a new Laptop, along with my G1, Andy’s laptop, Sam’s laptop and the Wii (as well as Lee’s PS3 when he brings it over) I began to notice that the broadband wasn’t as robust as it had been.

I used all the tricks to get a better signal into the router – changing the microfilters, moving the router to the Master socket, rebooting it regularly, but it just wasn’t enough.

Don’t get me wrong, the service that I received from the team over at BE broadband was fantastic.  In fact, I’m following them over on twitter and will continue to do so.  My second account (which we set up for Andy’s mum) is also going to be kept, although with the updates to their prices I think the lower package may be the best for her.  There’ll be no difference in speed but if she exceeds the 40GB/month limit I’ll be wondering just what it is she’s doing with her computer!

I really like BE.  The team in their technical support and accounts call centres are fantastic.  They pitch their advice to the level you’re at, simple and straightforward for those who aren’t techie.  Slightly moreso for those who are, and I’m sure if you were some sort of l33t H@XX0r – they’d be able to match you acronym for acronym.  As a call centre worker I think the highest praise I can give them is that I don’t care that they’re not based in the UK.  Well, actually I do!  If they were I’d have applied for a job ;-D

They give the impression that they’re a small company who values it’s customers – and value each and every one of those customers.  They arrange socials, meetings and even conference calls to discuss changes to the service.  They are truly everything I look for in a company.

So why do you want to leave?  I’m sure you’re asking.

It’s simple and has nothing whatsoever to do with BE.  The simple answer is BT.

For years BT had a complete monopoly on telephone services, competition didn’t exist and any that did was swiftly quashed (anyone remember the Mercury button?) But the powers that be decided to break that monopoly (and quite rightly so).  But the problem is – like the gas companies with Transco – new broadband and telephone companies have to use BT Openreach and its outdated copper wires.  This means that they just can’t offer the speeds that we need in this always on, always connected world, because BT can’t keep up – never mind get ahead of the game for the future.

So, it is with a heavy heart that I have swallowed my dislike for Richard Branson and his awful media-pandering ways and gone to Virgin Media for my Broadband.  I’ve been assured that I’ll be able to get 18-20Mb through the fibre-optic cable that allegedly runs into my house, and I’ve also been told that they aren’t running a fair usage policy any more.  But we’ll wait to see.

In the meantime my advice to you is this.  If you’re not in a cable area, or the speed that you can get down a BT line is good enough for you then I urge you to look at BE.  Their customer service is second to none and they’re the company that Branson wants us to think Virgin are.  But if it’s speed you need then I’m afraid you’re going to have to head to the red too.  Sorry!

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The iPhone Rumours have started earlier this year…

OK, I posted this over on my Posterous account the other day as it was just a quick post, but now I’ve got the time to neaten it up here we go:

Taken from Geek.com(via geek.com)

Ah! The iPhone rumours start to congeal yet again into a bland blah blah of things that other companies are already doing but Apple’ll take credit for the wonderful work *sigh*

Actually, I’m seeing at least a couple of things that people were talking about last year when I wrote “What’s so great about the iPhone?

And just like I did then I can honestly say the only things that even look vaguely interesting here are Dual Core and a 64Gb NAND Memory.

I mean, seriously, Apple fanbois are truly getting excited over a Removable Battery, 5M Camera, LED Flash and Contacts on the home screen, have they seen the Droid/Milestone or the Nexus One? RFID? – Nokia were doing that back in 2008!

Oh, but don’t forget – Apple are expected to allow multitasking (*sigh* Android/Blackberry/Palm) and are planning to release their own maps produced using a start up company that they bought last year (so that’s blatantly going to be better than Google Maps, Microsoft Earth, etc… who’ve thrown millions into this for years).

I said it last May, and I’ll say it again, if this is the best they can do then they’ve run out of steam and need to step aside. And until people start actually looking at what’s available rather than bleating along behind the rest of the sheep that like the iPhone ‘because that’s what’s cool’ – Apple won’t bother – they’ll just let everyone else do the innovating and then trample all over them.

I’m beginning to think that Microsoft isn’t the big bad any more :-D

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BA Cabin Crew Strike – My opinion

ba_logoI left my job at British Airways nearly 3 months ago now as part of the voluntary redundancy packages that the company was offering.  Even then there was a feeling throughout the company that we were experiencing the most difficult times that the airline had ever faced.  I worked at BA through the 11 September tragedy and subsequent closing of US Airspace for over a week.  It was a dark time then and the “Future size and shape” plan that the then CEO Rod Eddington had to implement made things feel even worse.

But the airline pulled together, all the staff looked at what they could do to help and stood together, truly united in helping each other and the company that we loved to survive.  This included some silly things like turning off the fountains in the outdoor smoking area and not providing disposable cups for the water fountains.  But, as Tesco knows, every little helps.

This recession however has been even more difficult for British Airways.  This time the company is faced with the low-cost airlines (who have a completely different business model) as well as video-conferencing, the growth of the Internet & Web 2.0 and mobile technology, all of which reduce the need for travelling around the world to do business.

As background, my role at British Airways (when I left) was in the Customer Relations department.  My role was to deal with customers who wrote, called or emailed in to the company about their experience.  Many of these contacts were complaints about many different aspects of the service, but we did what we could to help customers and make things better.

All across the airline staff have been asked to take Voluntary Unpaid Leave, Voluntary Unpaid Work, cuts in bonuses, reductions in working hours, changes to core hours and anything else that they can do to help.  We accepted as many of these as we could – because we knew that it was vital that we help the company to raise as much cash as possible in the short term, and that we work smarter in the long term.  The Flight Crew accepted it, Engineers accepted it, Ground staff accepted it, the contact centres accepted it.  The only people who seem to have had a problem for the last 9 months have been the Cabin Crew.  unite_logo

In times like this it seems that the crew have forgotten that British Airways trades on the view that people have of it.  BA is a long standing company that is very often in the public eye.  The British public have a passion for BA and feel strongly about the way that it runs.  From many of the people that I spoke to many of them feel personally let down when things go wrong.  They feel personally invested in the company and they want to see it succeed.  But the problem is that a 12 day strike, AT CHRISTMAS, will cause a huge drop in public support.  This will lead to less people feeling confident in the airline, and ultimately less passengers.

Tony Woodley, Unite and the crew – listen to the feedback you’re getting from your customers, listen to the swell of public support for Willie Walsh and the BA management team, listen to your colleagues who are also going through huge changes to ensure that you all have jobs.  Remember that over 40,000 people also work for the same company and this selfish stamping of your feet will trample on their toes and may – in the end – cost you all your jobs.

You’re well off at BA, believe me – I’ve only been working outside the company for 3 months but I can see just how well off I was there, the management do care for your opinion – but they can’t just think of you.  Now is the time for BA to reshape itself for the future.  Because in its middle age shape that it is now it just can’t support itself.

Please, just think about what you’re doing.

Ethan

Team Willie

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National Bullying Week

www.areyoubeingbullied.com

www.areyoubeingbullied.com

So, a little Birdie tells me that this week (16-20 November) is National Anti-Bullying Week.  This little birdie is called Percy the Pigeon and he supports the fantastic BullyingUK in their hard work to help people who are affected by bullying.  Now there has been a lot of discussion in the media about cyber-bullying over the past couple of days and I’m no expert, but I just wanted to say.  If you read this (I know there’s not many people that do, but if you fall on this post by accident!) and you’re being bullied then know that you’re not alone.

There are a load of resources available online and offline for you.  If you’re a member of a social networking site and feel intimidated or bullied then remember that most sites have a safety policy or some way to deal with harassment.  Bebo’s report button has been quite widely publicised but, while Bebo’s big, it hasn’t got the same coverage as the big three.  So, if you want to know what Facebook, MySpace and twitter do about this sort of thing then the links above will take you straight to their safety pages.

But we know that bullying often doesn’t just take place online.  It’s not uncommon for bullies to bully a target in person and then carry this on through new technology.  This can be through your mobile phone, and BullyingUK has a great article about what to do if you’re being bullied by phone.  The thing to remember though is this:

It’s not your fault.  You don’t deserve to be bullied and have every right to feel safe.

If you, or anyone you know is being bullied then speak to an adult who you trust.  This can be a parent, teacher, another family member, school counsellor, police officer, anyone that is there for you.  If you feel unsure then remember that Childline is available throughout the UK.  If you call from a landline then the calls are free.  The number is 0800 1111.  Remember though, you are never alone.  There are lots of people out there who’ve been bullied at some point in their lives.  I talked about my experiences a few months ago.  But do you know what?  We got through it and made a success of our lives – and so can you!

But bullying doesn’t only happen to young people.  Adults can experience it too, at work, at home, out with friends.  And it can sometimes feel even more difficult.  But there are resources available for adults too. BullyOnLine have some great resources for adults so, if you’re being bullied have a look.  And if you don’t know whether you’re being bullied then have a look at this list.

To sum up I have to quote my little feathered friend because: Percy Says “Stay Safe in Cyberspace”

Download the widget stay safe in cyberspace – National anti-bullying week 2009
more widgets at Widgadget at widgets community!

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